Terms and Conditions

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Contract
In these conditions ‘the Company’ shall mean Centre Hípic Rodonyà, belonging to Pershouse S.L., of Anselm Clavé 4, 43812 Rodonyà, Tarragona, Spain, the ‘Client’ shall mean each person named in the booking form. The signing of the booking form indicates acceptance of the terms and conditions of booking on behalf of yourself and all other persons named on the booking form. A contract will only be constituted between the Client and the Company when a booking form and deposit have been received by the Company and written notification of acceptance has been sent to the Client. Provisional bookings will be held for fourteen days.

Risk
All activities are undertaken at the risk of the Client.

Payment
A deposit of 10% of the total booking sum is required. This deposit is non- refundable and is taken as part payment of the total price of the holiday. The balance should be received no later than six weeks before departure date. If you are booking within 6 weeks prior to the start date of your holiday, the full amount is required. The Company reserves the right to cancel the booking if the balance is not received by the due date.

Reservations
Once a reservation has been made by the Client and a booking form and deposit have been received by the Company it is guaranteed that there will be no surcharge levied at a later date. However the right is reserved to alter the price at any time before the holiday has been booked.

Accommodation
The price for each ride is based on shared occupancy. The availability and necessity of paying a single supplement varies from ride to ride. If you are traveling solo and wish to share accommodations, we make every effort to find a roommate (always of the same gender). On some rides if you are willing to share and no roommate materializes, the single supplement is not required. On other rides the single supplement is required for anyone who does not have a roommate. A single supplement is always required for participants who specifically request single accommodations.

Cancellations
If the Client cancels the booking more than eight weeks before the arrival date any money paid, less the deposit, will be refunded.

· From 8 weeks to 6 weeks prior to the arrival date 30% will be forfeit.
· From 6 weeks to 4 weeks prior to the arrival date 50% will be forfeit.
· From 4 weeks to 2 weeks prior to the arrival date 75% will be forfeit.
· Within 14 days of the arrival date 100% will be forfeit.

Cancellations must be made in writing and signed by the signatory to the booking form. The cancellation is effective when acknowledged by the Company. We recommend all Clients to take out a cancellation insurance.

Liability
The Company accepts no liability from acts or defaults of carriers or other organisations, their employees or agents. The company will be under no liability whatsoever for any injury, damage, loss, distress, disappointment or irregularity suffered by the Client unless that the same has been proved to have been caused by the negligence of the Company. Luggage and personal effects are at the Client’s own risk.

Travel Insurance
As a condition of booking all Clients must have travel insurance covering horse riding holidays. Spain has a National Health Service and it is recommended that Clients from other E.E.C. countries obtain a form E111 from their local post office, which will entitle them to medical service while in Spain.

Changes to itinerary
All information contained in the brochure and enclosures are published in good faith. However the Company reserves the right without previous notice to make any changes to the itinerary of any holiday that are deemed necessary due to circumstances outside of the Company's control. In the unlikely event of cancellation of a holiday the full sum paid shall be refunded and upon tendering the same the liability of the Company shall cease. The final decisions on itinerary, accommodation and conduct of the riding tours and program will be taken by the guide whose decision shall be final and binding on all members of the group. Where members of the group diverge from concluded arrangements, no allowance can be claimed or will be admitted for accommodation, meals, drinks and other expenses and no refunds can be claimed.

Conduct
For the protection of all Clients, the guide reserves the right to prevent anyone from riding who displays insufficient ability, or whose behavior endangers the safety of other riders, themselves, or the horses. No refund will be made to a Client who is rejected for any such reason, or who is unwilling or unable to complete a tour. Nor is it possible to refund moneys to Clients who for reasons of health or fitness are unable to start or complete their holiday.

Low bookings
Prices quoted for holiday arrangements assume a minimum number of participants. If the minimum number is not reached 14 days prior to the holiday start date, we reserve the right to a) offer you a riding holiday which does meet the minimum number or a holiday on another date; or b) with your agreement, continue with the arrangements for fewer participants at the necessary supplement; or c) cancel the departure. If we cancel as in option c) we will notify you in writing and will refund in full any deposit or other payment made to us by you for the arrangements.

Airport Transfers
Transfers from and to Barcelona and Reus airports are based on 4 persons sharing. A supplement will be charged for transport of less than 4 persons.

Weight Limit
A weight restriction of 90 kilos is applied.

Travel Documents
A valid passport is required. For non-EU citizens special visa, inoculations or health certificates maybe required. All passport, visa and health certificate requirements are the responsibility of the Client.

Complaints
If the Client has a problem on holiday, he/she should speak to the guide so that it can be corrected as soon as possible. The Company will not later entertain any complaints unless reported to the guide at the time. If the complaint cannot be resolved locally, the Client should write to the Company's office in Spain within 15 days of the end of the holiday and the matter will be investigated.

Governing Body
This contract is governed by, and shall be interpreted in accordance with Spanish law.

Non-rider Companions are welcome on many of the riding holidays. The price, logistics, and non-riding activities vary from ride to ride. Call us for details.